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FAQ

How will I receive the data package?

Immediately after your purchase, you will receive a confirmation email with the download link and your receipt. The email will also include all the necessary instruction on how to use the dataset.

Are my payment details secure?

Yes. All credit and debit card payments are processed securely. Payments take place over a secure, encrypted connection and we do not store or record your card details.

Do you provide a discount for charities, non-profit organizations or schools/colleges?

Yes. If you’re buying on behalf of a registered charity or non-profit organization, if you're a teacher or a student please contact us. We are more than happy to provide you with a 30% discount on all datasets.

I’m not from the U.S. Can I use a different currency?

Yes. Paying for your purchase using PayPal enables you to use your local currency — including Canadian dollars, UK pounds, Euros, Australian dollars and Brazilian reals. The current interbank exchange rate shall be used as the basis and the corresponding amount will be billed to your PayPal account.

What is included in the dataset?

Depending on the package that you decided to purchase, you will receive a CSV and SQL files. You will also receive detailed instructions on how to use the dataset

What do I do once I receive the data?

datasetsDB made a process of purchasing and accessing a data set very simple. Once you choose and purchase the data package that suits your business, you can start using that data right away:

    • You will receive an email with instructions on how to use and a link where to download the data package. Data package will come in 2 formats for your convenience: CSV file and SQL file (same data, just in two different formats). 
    • You will need to create a table in your CRM / Datawarehousing environment to host the data set.
    • You will need to import a data set file to the designated table to host the data.
    • Now you are good to go! You can now use the dataset to cross-check the dataset you have just purchased against your own data set. For instance, if you have purchased "95k list of first names by gender" - you will be able to cross reference the list of unique first names by gender vs first names of your prospects and clients so you could determine your prospects/clients gender. It's that easy!

Once I buy the dataset – do I own it?

Yes! You own the data file but please note that it cannot be transferred or resold. The file you purchase from datasetsDB can be used for your business only and can not be shared/transferred with other businesses.

Can I “return” the dataset if I didn’t like it?

Yes, you can! When we say that customer’s satisfaction guaranteed – we really mean it! If you decided to “return” your package – you’ll get all your money back, no questions asked! Please note that you’ll have to request a refund within 30 days of your original purchase.